86-15618190765
tommy.xu@hilmar.com.cn
Service & Support
Trial Processing
We can carry out trial processing for customers' workpieces. We are sure that we can prove our ability and product quality to customers in this way.
Project Coordination
Our project team provides assistance and support to customers at each stage of the project. With its long-term experience, our team can provide appropriate solutions for almost any type of problems. In addition, our customers who care about us during the warranty period and after the acceptance and commissioning of the machine do not visit regularly to understand the use of the equipment. We ensure that each HILMAR product can meet customer expectations, deliver in time, and achieve maximum efficiency soon.
This is the key to our customers' high trust!
After-Sale Service
HILMAR after-sales service starts with machine assembly and commissioning at the customer's site. At this stage, all your employees have received training in different application areas. If there is a problem, you can find the necessary operation and maintenance manual and HILMAR service contact data on the operation panel of the machine. Our remote service can quickly diagnose and solve problems. We have prepared enough spare parts in Wuxi factory.
Customer Training
When assembling and debugging our machine at your site, we will provide your staff with training in all necessary operation fields.
In addition, if more training or training is needed for new employees, we provide the following training modules:
| Unit 1: | Mechanical maintenance | Duration: | About 1 day |
| Unit 2: | Electrical maintenance | Duration: | About 1 day |
| Unit 3: | Operation training | Duration: | 2-3 days |
| Unit 4: | Maintenance | Duration: | 2-3 days |
| Unit 5: | Other | Duration: | 1 day |
We are happy to submit a quotation according to your requirements.
Hilmar Machine Tool (Wuxi) Co., Ltd
Committed to the design and manufacture of CNC grinding machines, intelligent fixtures and automatic loading and unloading
The company team has more than ten years of experience in the design and manufacture of CNC grinding machines, intelligent fixtures, and automatic loading and unloading. It is an equipment manufacturing enterprise integrating automatic equipment research, CNC grinding machine R&D and manufacturing, and sales services.
希尔马机床
Contact Us
Mob: 86-15618190765 Mr.xu
86-13818690607 Mr.zhong
E-mail: tommy.xu@hilmar.com.cn
info@hilmar.com.cn
Add: No.7 Yuanjing Road, Yangshan Town, Huishan District, Wuxi City